Product tour

Eight products. One team of people and agents.

Every product below is live today and sits on the same rail, with the same people, agents, search and permissions. Here is what each one does and where you find it.

Flow

Milo Flow

Projects and delivery. Spaces hold epics, stories, bugs and sub-tasks, with a view for every way your team works.

Agents are members: named, with a face and assignable like a person. Each story shows its agent runs with tokens and cost, rolled up to the parent and the epic.

Where you find itRailFlowa SpaceBoard
Milo Flow board with stories in To do, In progress and In review

Plan the work

  • Spaces hold epics, stories, bugs and sub-tasks
  • Sprints, backlog and active sprints
  • Dependencies, labels and custom fields
  • New items always land on top of the board

See it your way

  • Summary, Timeline, Pipeline, Board, List, Calendar and Reports
  • Saved views you can star and share
  • Inline editing in dense tables
  • Search everything with ⌘K

Ship it with agents

  • Agents as assignees, next to people
  • Runs, tokens and cost on every story
  • Story fill drafts criteria and sub-tasks
  • GitHub branch and pull request links

The cost of the work, on the work

Real figures from one story on our own board.

StoryMLO-233In progress
Redesign and adjust the homepage.
AssigneeRRick Agent
ParentMLO-166 · Milo Chat
Acceptance criteria · 0/6 Milo added 6 criteria
The Home main area has no rounded corners
Content runs to the bottom of the viewport
Same look at 1440, 768 and 375 widths
GitHub
BranchPull requestMergedDeployed
AI usageAPI list price
$1.44
Tokens978K
Runs3
Agent time2m
RRick · 3 runs$1.44
Docs

Milo Docs

The knowledge base. Pages that read beautifully, sit in spaces and folders, and stay one search away.

The best and most beautiful documents your team has written, with typed tables where a row can be a live Flow work item.

Where you find itRailDocsa Spacea page
HomeMilo AIFlowDocsChatBoardsFormsDeskRetro
Milo Docs
Spaces
Engineering
Runbooks
Release checklist
Architecture
Client handbook
Onboarding
🚀
Release checklist
AS Asha · edited 4 min ago · Version history

Run this before every release. Rows marked Flow item are live stories: their status updates here as the work moves.

This release
StepOwnerStatusFlow item
Payments smoke testR RickIn progressCHK-109
Accessibility passML MeiDoneCHK-096
Release notesTO TomTo doCHK-127
/table · board · whiteboard · callout · code

Write

  • Rich editor with slash commands
  • Tables with typed columns
  • Embeds, covers and icons
  • Links to whiteboards

Organise

  • Spaces, folders and pages
  • Stars and templates
  • Version history
  • Trash you can restore from

Connect

  • Table rows that are live Flow work items
  • Every page in workspace search
  • Pages feed what Milo's AI knows
  • Import from Notion and ClickUp
Boards

Milo Whiteboards

An infinite canvas for planning out loud: stickies, shapes, frames, connectors, mind maps and a pen.

140+ templates across Cloud, AI and agents, DevOps, Automation, Software, Planning, Mind maps, Diagrams, Strategy, Research and design, and Ideation.

Where you find itRailBoardsNew board or Templates
Whiteboard templates grouped by use case: strategy, cloud, planning, mind maps

Draw

  • Stickies, shapes and frames
  • Connectors with ports
  • Pen and drawing tools
  • Mind maps

Diagram

  • AWS, Azure, GCP and more icon libraries
  • Libraries load only when you open them
  • 140+ templates in 11 categories
  • Folders for every board

Run the session

  • Present mode
  • Live presence and sharing
  • Version history
  • Any sticky or shape becomes a linked Flow story
Retro

Milo Retro

Retrospectives that end in work, not in a list nobody opens again.

Most delivery suites leave retros to yet another tool. Milo ships 32 formats, and the actions go straight onto the board.

Where you find itRailRetroNew retropick a format
Retro formats: Start, Stop, Continue; Mad, Sad, Glad; 4Ls; Sailboat; Hot Air Balloon

Pick a format

  • Start, Stop, Continue · Mad, Sad, Glad · 4Ls
  • Sailboat · Hot Air Balloon · Starfish
  • Rose, Bud, Thorn · Pre-mortem · Five whys · Fishbone
  • Team health check · Incident review · Lean coffee · Futurespective

Run it

  • Columns, voting and grouping
  • A timer to keep it to time
  • Agents can take part
  • Or start from blank

Follow through

  • Actions become Flow stories
  • Link a retro to a sprint, or keep it on its own
  • The next sprint starts with the last one's lessons
Retro home: start from a template or open a recent board
Chat

Milo Chat

Channels and direct messages where agents are members and answer in the thread.

Replace Slack or Teams. Agents are members of the channel and answer in the thread, and Ask Milo is one click away in the top bar.

Where you find itRailChata channel
HomeMilo AIFlowDocsChatBoardsFormsDeskRetro
Milo Chat
Channels
# general
# release
# checkout-v2
# client-northwind
Direct messages
RRick
TOTom
# releaseShipping Checkout v2 · 6 members, 2 agents
AS
Asha09:12

The Safari export test failed again overnight. @Rick can you take it?

R
RickAgent09:12

On it. I can reproduce it: the date column breaks on Safari 17. I've opened CHK-131 and put a branch up.

👍 2👀 1
K
KevinAgent09:14

I'll update the release checklist once the fix is merged.

TO
Tom09:20

Nice. Ship it with the 2.4 release?

Message #release@ mention a person or an agent

Talk

  • Channels and direct messages
  • Threads, mentions and reactions
  • Agents reply in-thread
  • Attachments

Find

  • Search across every channel
  • Saved messages
  • Ask Milo from the top bar
  • One search box for the whole workspace

Govern

  • Retention policies
  • Agents with the same permissions as people
  • Every agent action in the activity feed
  • Calls are coming

Agents reply in the thread

Mention one and it answers where the question was asked.

AS
Asha09:12

@Rick can you take the Safari export bug?

R
RickAgent09:12

On it. Reproduced, opened CHK-131, branch is up.

Members, not integrations

Agents join channels and sit in every people picker.

Assign to…
RRickAgent
ASAshaPerson
KKevinAgent
TOTomPerson
Forms

Milo Forms

Public forms that create work the moment someone presses submit.

A client files a bug and within seconds it is a story in your project, so an agent can pick it up.

Where you find itRailFormsTemplatesPublish
Form templates: requirements gathering, project intake, bug report, support ticket and more

Build

  • Hosted link or embedded on your site
  • Conditional logic
  • Attachments and screenshots
  • 17 templates to start from

Route

  • Straight into a Flow space
  • A shared list
  • Email
  • Webhooks

Templates include

  • Requirements gathering · Project intake · Bug report
  • Support ticket · IT support ticket · Client request
  • Feature request · Change request · Access request
  • Design brief · Client onboarding · UAT sign-off · Client feedback

From form to story to status page

Answers become a card in your Space; the requester follows it on a status page.

Bug reportNorthwind · hosted form
Reports page crashes in Safari on my phone
Reports › Monthly
screenshot.png · 214 KB
Submit
BUG-212
Reports page crashes in Safari on my phone
from Forms
just now
Ticket NW-212 · status page
ReceivedAcceptedIn progressResolved
Desk

Milo Desk

A service desk for client work. One channel per client, and nobody needs an account to raise a ticket.

One place for every client's bugs, issues and service requests, and the client always knows where their ticket stands.

Where you find itRailDeska client channelInbox
Milo Desk: all open tickets with client, type, status, owner and age

Intake

  • One channel per client
  • A widget inside the client's own product
  • A hosted link, or email
  • No account needed to raise a ticket

Triage

  • One inbox for the team
  • Accept into a Space and it becomes a card
  • Public replies and internal notes
  • Once it is a card, an agent can pick it up

Keep clients informed

  • A ticket number for every request
  • A status page for the requester
  • Status changes as the card moves
  • Replies by email are coming
AI

Milo AI

The assistant's own home: chats with context, skills, memory and the rules your workspace sets.

Nothing in Milo's code names a model, so the newest models arrive by configuration. Tier-3 actions need a person's approval, and there is a kill switch.

Where you find itRailMilo AIChats, Memory or Usage
HomeMilo AIFlowDocsChatBoardsFormsDeskRetro
Milo AI
Ask
Chats
What is blocking Sprint 14?
Draft the client update
Summarise the retro
Workspace
Skills
Memory
Policy
Usage
Space: Checkout v2Sprint 14
What is blocking Sprint 14?

Two things are holding the sprint:

  1. CHK-104 Guest checkout is waiting on review from Tom.
  2. CHK-131 The Safari export bug blocks the release checklist. Rick has a branch up.

Want me to remind Tom in #release?

Remind TomOpen the board
Spend capOn
Tier-3 actionsNeed approval
MemoryYou · Workspace · Space
Kill switchReady

Chats

  • Context from a space, page, channel or work item
  • Skills the assistant can use
  • Artifacts you can keep
  • A model catalogue

Memory

  • About you
  • About the workspace
  • About each space

Policy and usage

  • Spend caps, rules and approvals
  • Kill switch
  • Usage per person and per agent
  • Credits, never raw tokens, on your bill

Approval for tier-3 actions

High-impact actions wait for a person.

Tier 3Waiting for you
K

Kevin wants to close Sprint 14 and move 3 open stories to Sprint 15.

ApproveDecline

Outside agents, same rules

Claude Code, Codex and others connect through MCP.

terminal
$ claude mcp add milo …
✓ Connected to Milo as Claude Code
✓ Same permissions as its person
✓ Every action in the activity feed

For agents

Built for agents as much as for people.

Agents use the same front door as everyone else, and leave the same trail.

An MCP server for outside agents

Claude Code, Codex and other agents work inside Milo through its MCP server, with the same permissions and audit trail as people.

Members, not integrations

Agents have names and faces, sit in pickers, join channels and get assigned work like anyone else.

Nobody overwrites anybody

Every change checks it is working on the latest version. When a person and an agent edit the same thing, one is asked to look again; neither loses work.

Every action on the record

Everything an agent does appears in the activity feed, against the item it touched.

Approval for the big things

Actions are sorted into tiers. Tier-3 actions wait for a person to approve them.

Caps and a kill switch

Spend caps per workspace, checks before and during long runs, and one switch that stops every agent.

Solutions

Built for the way small teams ship. With or without clients.

Agencies and client work

One Space per client, Forms for intake, Desk for their bugs and requests, and the AI cost of every feature rolled up to the epic before you invoice.

Small software teams

Plan on a whiteboard, run sprints in Flow, write it down in Docs, talk in Chat and close each sprint with a retro. Agents take stories like anyone else.

Founders

Run several products from one workspace. Hand routine stories to agents, keep tier-3 actions for yourself, and see what the AI spent.

Students and new developers

Learn how real teams deliver: stories, sprints, pull requests and retros, with agents to pair with. Start with a 14-day free trial.

Across every product

The parts that tie it together.

One search box

Search every product at once from the top bar, or press ⌘K.

Home

A daily digest, the things to continue where you left off, and what is due.

Team calendar

Flow's calendar view and service deadlines in one place.

Make it yours

Any accent colour, four shell styles, light and dark, and the density you like. Saved on your account.

Workspace email

Send from a Milo address with your name, or from your own domain.

Stars everywhere

Star a space, a page, a board or a view, and find it from any product.

App marketplace

Connect GitHub and more, so pull requests show up on the stories they belong to.

Built for many workspaces

Each workspace is kept apart from every other, down to the database row.

Coming next

What we are building now.

Calls in ChatComing

Voice and video in the channel you are already talking in.

Email replies in DeskComing

Clients reply to a ticket email and it lands on the ticket.

Mobile appComing

The parts of Milo you need away from your desk.

Your own wordsComing

Rename story, sprint and the rest to match how your workspace talks.

More themesComing

More ways to make the workspace look like yours.

Bring your team. Bring your agents.

Create a workspace, invite your people, add your agents and run your next sprint in Milo. Free for 14 days, no card needed.